Addressing The Growing Mental Health Needs

Over the past few months, Syntero has proactively addressed the growing mental health needs of the community through Telehealth video conferencing and phone services—case management, crisis prevention counseling, psychiatry, student support, substance use disorder and Older Adult services. Syntero’s dedicated staff members have risen to the challenge while adapting to a new way of life; in and outside of work. In addition to efforts to increase outreach and education during this time, Syntero has created a COVID-19 Task Force to ensure clients continue to receive the compassionate, high-quality services they need during and after the pandemic and staff members receive ample support.

Syntero also prioritized Implicit Bias training for staff members, addressing the disproportionate impact of COVID-19 on the African American community to improve behavioral health care provided for marginalized communities of color. In the wake of the tragic deaths of George Floyd, Ahmaud Arbery and Breonna Taylor, Syntero continued this important dialogue to address racism, and will ensure the agency’s actions towards racial inequality mirrors its values of integrity, empowerment and innovation.

“We are in the midst of a global health pandemic while simultaneously watching the rightful outrage in response to the impact that centuries of racism has had on our black and brown neighbors and friends,” Syntero CEO Julie Erwin Rinaldi, M.Ed., said. “We stand in solidarity against the unlawful violence that has been perpetrated on members of our community whose only quest is for life, liberty and the pursuit of happiness–the inalienable rights of all humans set forth in the Declaration of Independence.”

For helpful resources about anti-racism and working together to improve our community, please visit