Syntero Welcomes New Diversity and Inclusion Coordinator

In July, Syntero added “inclusiveness” to its existing values of integrity, empowerment and innovation. Syntero is pleased to announce the development of a new Diversity and Inclusion Program, which will focus on programming and operational improvements on behalf of groups or individuals who have experienced trauma due to racism, racial inequity, ageism, sexism, homophobia or xenophobia. Syntero’s new Diversity and Inclusion Program Coordinator Karida Cardoso, MS, LPC, will ensure that the agency’s programs and operations are culturally sensitive and informed regarding the unique needs and issues specific to marginalized populations whose behavioral health problems are worsened due to their marginalized status in society.

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Syntero Accepting Participants for Positive Parenting Course

Syntero’s Positive Parenting Course will resume on October 28th. The five-week course is offered free of charge for residents of Delaware and Morrow Counties. The course is intended for parents and caregivers (grandparents, other relatives, guardians, etc.) of children from birth through age 8. Participants will learn how to get more desired behaviors from their children.

Classes will cover the following information:

  • The power of positive parenting techniques
  • What causes kids’ behaviors
  • Setting goals for change
  • Tips on how to reconnect with children and build positive relationships
  • Giving directions kids are likely to follow
  • Recognizing progress and planning for the future

Each participant will also have three one-on-one phone/in-person sessions with group leaders to make the information work for their families. Click here to register or email Debbie Combs.

The Positive Parenting Course is sponsored by Nationwide Children’s Hospital, Ohio Children’s Trust Fund and the United Way of Delaware County Strengthening Families program.

Syntero Clients Invited to Participate in Accreditation Survey

A survey team from CARF International will be evaluating Syntero on October 28 – October 30. We invited the surveyors to evaluate how well we meet international standards for quality. The survey will tell us what we are doing well and ways we might improve. As a result of this survey, we may continue accreditation. As part of the evaluation, the surveyors will interview people who receive services, their families, our staff and others.

Some questions the survey team members might ask people are as follows:

  • Do we provide a clean and safe setting?
  • Do you receive the services you need and want?
  • Are you treated with respect?
  • Do you take part in planning your services?
  • Are you told what you need to know about your services?
  • Are your questions answered in a way you understand?
  • Do you know where to go with questions or concerns?

If you would like to talk with one of the survey team members or want to learn more about CARF International, please let one of our staff members know or contact CARF International directly at

“Celebrate You” Accepting Clients

LGBTQ+ individuals are more than twice as likely as heterosexual men and women to have a mental health disorder in their lifetime. They are also 2.5 times more likely to experience depression, anxiety, and substance misuse compared with heterosexual individuals, according to the American Psychiatric Association. The COVID-19 pandemic has exacerbated this situation, as many members of LGBTQ+ community, especially LGBTQ youth, have experienced increased poor mental health outcomes due the added stress of the COVID-19 pandemic and social unrest.

Syntero is pleased to announce that the Celebrate You support group, which provides support for LGBTQ+ youth ages 13-18, is accepting new clients. The free group explores and celebrates LGBTQ+ identity in its entirety, builds self-esteem, emotional knowledge and recognizes personal strengths while building solid connections with peers. This is a pro-social inclusive space for ALL and everyone is welcome! The group is currently meeting virtually and accepting new clients. For more information, please contact Jordan Allen, MSW, LSW, at 614.706.1546.

The group meets every first and third Monday from 6:30 PM – 8:00 PM.

Syntero Provides Support for Frontline Workers and Volunteers

Tired depressed female african scrub nurse wears face mask blue uniform gloves sits on hospital floor. Exhausted sad black doctor feels burnout stress of corona virus frontline protection pray at work

The COVID-19 pandemic has impacted frontline workers in unprecedented ways. Research has shown that a considerable portion of frontline workers are experiencing increased symptoms of depression, anxiety, insomnia and distress. Syntero’s new “Backing Our Frontline” program provides four-six confidential, virtual counseling sessions free of charge for ALL frontline workers working or living in Dublin, Delaware County or Morrow County. Frontline workers include police officers, firefighters, EMS, dispatch personnel, as well as hospital staff and volunteers in Dublin and Delaware-Morrow Counties, and teachers and school support staff in Delaware-Morrow Counties. Thank you to the Dublin Community Foundation and the Delaware-Morrow Mental Health & Recovery Services Board for helping to strengthen our communities. Click here to view program details and learn how to register.

Syntero Adds a New Agency Value and Strategic Priority

We are proud to announce that we have added “Inclusiveness” to our existing values of Integrity, Empowerment and Innovation, and have also made diversity and inclusion a strategic priority:

We embrace diversity and actively engage in programs and services that honor, respect and recognize the unique qualities and needs of all people. We are committed to serving marginalized communities whose behavioral health needs are disproportionally worsened by racial disparity, racism, homophobia, ageism, sexism, xenophobia and other harmful societal disparities and negative actions.

“It is our job to educate ourselves on how we can improve the care that we provide on behalf of persons from marginalized communities of color,” said Syntero CEO, Julie Erwin Rinaldi, M.Ed. “We never shy away from tackling difficult subjects and we will be a better organization and more caring and competent professionals for continuing this dialogue.”

Syntero is committed to addressing racism and racial inequity and how it impacts behavioral health. Please visit our Resources page at for articles, books, podcasts and apps that address anti-racism and racial trauma and healing.