Syntero has been named a Top Workplace in the United States! In 2020, Syntero employees participated in a survey from Columbus CEO and Energage, an employee engagement platform, to assess employee satisfaction levels and work culture. For the first time ever, survey results were used to select top workplaces in the nation. The survey included more that 1,100 employers in the United States, Puerto Rico and Guam.
“Syntero is honred to receive this prestigious recognition,” Syntero CEO Julie Erwin Rinaldi, M.ED. said. “Our staff – medical professionals, licensed professionals, administrators and support team – are among the best in Central Ohio. Incorporating our values of integrity, empowerment, innovation and inclusiveness into all aspects of client care and our operations has created a solid, respectful culture throughout our organization and enables Syntero to impact so many people in the communities we serve.”
Syntero was named a Top Workplace by Columbus CEO in 2020 and 2018. Results of Columbus CEO’s Top Workplaces 2021 survey will be announced in May.
In a recent article, Susan Ortega, MSW, LISW-S, Syntero’s director of strategic partnerships and initiatives for Franklin County discussed ways community members can help prevent suicide and identify people who may need support. Read the full article, Making Suicide Prevention a Community Priority, in the February/March edition of Dublin Life Magazine.
The Genoa Healthcare pharmacy located within Syntero’s Dublin office is open and available to serve staff and consumers.
The pharmacy fills behavioral health and primary care prescriptions, mails medications at no extra cost and organizes consumers’ pills based on the date and time they need to take them, which makes it easier for consumers to get, and stay, on their medications.
In July, Syntero added “inclusiveness” to its existing values of integrity, empowerment and innovation. Syntero is pleased to announce the development of a new Diversity and Inclusion Program, which will focus on programming and operational improvements on behalf of groups or individuals who have experienced trauma due to racism, racial inequity, ageism, sexism, homophobia or xenophobia. Syntero’s new Diversity and Inclusion Program Coordinator Karida Cardoso, MS, LPC, will ensure that the agency’s programs and operations are culturally sensitive and informed regarding the unique needs and issues specific to marginalized populations whose behavioral health problems are worsened due to their marginalized status in society.
A survey team from CARF International will be evaluating Syntero on October 28 – October 30. We invited the surveyors to evaluate how well we meet international standards for quality. The survey will tell us what we are doing well and ways we might improve. As a result of this survey, we may continue accreditation. As part of the evaluation, the surveyors will interview people who receive services, their families, our staff and others.
Some questions the survey team members might ask people are as follows:
Do we provide a clean and safe setting?
Do you receive the services you need and want?
Are you treated with respect?
Do you take part in planning your services?
Are you told what you need to know about your services?
Are your questions answered in a way you understand?
Do you know where to go with questions or concerns?
If you would like to talk with one of the survey team members or want to learn more about CARF International, please let one of our staff members know or contact CARF International directly at email@example.com.