2020 Impact: School-Based Programs


During the 2020-2021 school year, K-12 students faced unique challenges as many students adjusted to virtual learning or navigated safety regulations while struggling to understand complex social issues. Despite the tumultuous year, Syntero’s School-Based Teams developed innovative ways to serve vunerable youth populations in Franklin, Delaware and Morrow Counties.

Stay tuned for the Syntero 2020 Report to the Community to learn how Syntero infused its core values of integrity, empowerment, innovation and inclusiveness in every aspect of client care and operations.

Report Reveals Syntero’s Positive Work Culture and Staff Support

Syntero recently participated in a survey and focus group from Mental Health America of Ohio in an effort to identify organization strengths and weaknesses and increase employee retention and overall job satisfaction. Syntero employees reported the following motivational factors presented by the agency:

  • Positive workplace culture
  • Supportive supervisors and leadership staff
  • Supportive colleagues
  • Autonomy and trust
  • Opportunities to grow professionally
  • Being a part of an organization that values ideas
  • Feeling cared for throughout the pandemic

Syntero Expands Reach Through Partnership with Ohio Virtual Academy

This spring, Syntero began a collaborative partnership with Ohio Virtual Academy (OHVA) to provide virtual workshops for OHVA parents and caregivers that focus on fostering resiliency and developing coping and self-regulation strategies for students. OHVA is a full-time online public school for K–12 students that serves more than 22,000 students annually. The partnership significantly increases Syntero’s reach and impact on the lives of youth and families throughout the State of Ohio, as Syntero will provide virtual workshops throughout the 2021-22 school year. In addition to the OHVA workshops, Syntero’s Masters level, licensed school-based clinicians provide workshops for parents and caregivers of students in 111 schools in Franklin, Delaware and Morrow Counties.

Syntero Recognized as a Top Workplace in Central Ohio

Syntero has been named a Top Workplace in the Central Ohio region by Columbus CEO! Syntero was the top ranked nonprofit organization and third highest ranked mid-size organization to receive the honor. The prestigious recognition is bestowed upon workplaces based on the results of a survey from Columbus CEO and Energage, an employee engagement platform. The survey focuses on employee satisfaction levels and work culture. Syntero also received a special “Management” acknowledgement for “standout scores for employee responses to specific survey statements” regarding the agency’s leadership.

In addition to this award, Syntero was named a regional Top Workplace by Columbus CEO in 2020 and 2018 and was also recognized as a Top Workplace in the nation out of more than 1,100 employers in the United States, Puerto Rico and Guam earlier this year.

Syntero Named Among Top Workplaces in the Nation

Syntero has been named a Top Workplace in the United States! In 2020, Syntero employees participated in a survey from Columbus CEO and Energage, an employee engagement platform, to assess employee satisfaction levels and work culture. For the first time ever, survey results were used to select top workplaces in the nation. The survey included more that 1,100 employers in the United States, Puerto Rico and Guam.

“Syntero is honred to receive this prestigious recognition,” Syntero CEO Julie Erwin Rinaldi, M.ED. said. “Our staff – medical professionals, licensed professionals, administrators and support team – are among the best in Central Ohio. Incorporating our values of integrity, empowerment, innovation and inclusiveness into all aspects of client care and our operations has created a solid, respectful culture throughout our organization and enables Syntero to impact so many people in the communities we serve.”

Syntero was named a Top Workplace by Columbus CEO in 2020 and 2018. Results of Columbus CEO’s Top Workplaces 2021 survey will be announced in May.

Susan in Dublin Life

In a recent article, Susan Ortega, MSW, LISW-S, Syntero’s director of strategic partnerships and initiatives for Franklin County discussed ways community members can help prevent suicide and identify people who may need support. Read the full article, Making Suicide Prevention a Community Priority, in the February/March edition of Dublin Life Magazine.